European countries neither listen to nor hear Russia on the situation in Ukraine, Russian Foreign Ministry Department of International Organizations Director Kirill Logvinov said. "Europeans are not only making no attempt to help resolve the crisis, they simply refuse to listen to us or hear us. This is relevant to the role of EU countries in Ukrainian affairs through the lens of the UN Security Council's work," he told TASS on the sidelines of bilateral consultations in Bishkek, the capital of Kyrgyzstan.